Good place to visit, very clean rooms and restaurant area. Staff is very helpful, not all the staff speak English but they are always there to help, my 10 years door was not feeling well so Ibrahim one of there team member (speak english fluently)call one of the pharmacy and explain the symptoms of my daughter, the guy in pharmacy ask to send my daughter so that he can see her in person and give medicine, we got there and my daughter was given antibiotics, I visited the hotel in may and the children play area /outdoor pool was not fully functional , may be it's not busy at the time when I visited but the indoor pool and the suana was very nice. I stayed in room 103 which has heated floor in bathroom, the balcony is not your private balcony it's the communal area for all the rooms at front of the buildings, in general very clean and healthy atmosphere for family vacation with nice city views.